Connect to the electricity distribution grid without visiting the reception offices
As of today, Electricity Distribution introduces full digitization of the process of connecting to the electricity distribution grid. All customers who need a new or reconstructed connection will no longer need to visit the reception offices and the connection process will take place completely online on the new E-platform of Electricity Distribution.
The introduction of digitization in key aspects of work will provide customers with better quality and reliable services. The design of the platform is intuitive and responsive in order to be accessible to all customers regardless of what device they own and their technical knowledge.
First of all, the e-platform saves customers time and costs for visiting reception offices. Furthermore, during the procedure, they have complete and transparent insight into the connection procedure. At any moment, they can look at the current status of the implementation of the request, and the approval of the documentation is electronic - fast and simple. Customers have access to all documents related to the request and will receive timely notifications of changes in the status of the request by e-mail and within the user profile on the e-platform.
Applying for a new connection is easy and simple. First, the customer who needs to connect to the network should create a profile with a valid email and password for this purpose. The profile should be activated on the link that will arrive in the e-mail. The next step is login by entering your email as username and password. To start the process, select the option - "Submit a request" and follow the further steps.
Electricity Distribution continues with the modernization of services and the digitization of processes. On the e-platform, in the future we expect further upgrading of the range of services for customers.