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Customer Data

User change

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Bought new apartment? Leasing out your property? Sold your house? Inherited property? Change registered customer data and record the metering point of the proper electricity services customer. Fill in and sign the form, attach the required documents and file it to the closest EVN office.

Why should I change registered customer data?

1

You are legally bound to report any change within 60 days of the occurrence.

2

You will get better quality service when using basic services (invoicing, paying, restoring electricity supply in the event of outage).

3

In the event of leased property, the name of the customer will appear on the invoices, rather than the name of the property owner.

Personal data and street address update

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In the event of changed personal data or error in the information stated in your invoice, or in the event you have filed a request for altering the delivery point, this is the right service for you. Please fill in the request form and file it at the nearest EVN Office.

With this request form, you can request as follows:

1

Customer data correction and correction of metering point address

2

Alteration of invoice delivery address details

3

Change of invoice language (Macedonian/Albanian)

Energy Saving Advice

Need advice on how to save energy in your home or business? Choosing the right technology and reasonable use of appliances can make a real difference in your electricity invoice!
Cooking and food
Cooking and food
Laundry
Laundry
Heating and cooling
Heating and cooling
Electronic appliances
Electronic appliances
Lighting
Lighting
Smart Home
Smart Home

Cooking and food

Whenever you can, cook more meals at once for the whole family. This way, you will save electricity and cooking will not take too much of your time.

Cooking and food

In order to avoid losing heat, always use cookware of an appropriate size to the size of your stovetop.

Cooking and food

Cover your cookware with lids in order to trap the heat and to cut down the cooking time.

Cooking and food

Defrost your food before turning your stove on.

Cooking and food

Use steam pots for any meals requiring long cooking time. Moreover, dark metallic forms speed up the cooking process, while clay pots slow it down.

Cooking and food

When cooking your food, do not open the oven door unnecessarily. Every time you open your oven, the oven temperature drops by 25°C. Turn off the stove 10 minutes before the end of cooking time.

Cooking and food

If the cooking process does not necessarily ask for an electric stove, use your microwave oven to prepare or heat up your meals. In this way, you will cut down electricity consumption and speed up the cooking process of some meals.

Laundry

If you wash your clothes at lower temperatures, you can save up to 40% more energy compared to other washing cycles at higher temperature.

Laundry

If you wash lightly soiled clothes, use the eco cycle on your washing machine. In this manner, you can save both electricity and water.

Laundry

Your washing machine uses the same amount of energy and water, no matter if it is fully loaded or not. Therefore, try to use your washing machine only when you have enough laundry for a full load.

Laundry

Have you been using the same washing machine for more than 10 years? Maybe it is time to get a new one. Investing in new energy-efficient washing machine will translate into lower electricity costs. Newer models can decrease energy consumption up to 30%, and water consumption up to 50%.

Laundry

If you use your dryer, try to optimize the energy consumption by draining your clothes thoroughly before putting them into the dryer.

Laundry

Regularly clean the filters of your dryer. By regularly cleaning the filters of your dryer, you will help increase the air circulation in the dryer and decrease the time required for drying.

Heating and cooling

Make sure that the heat does not escape the room you heat. Therefore, invest in good insulation and save electricity.

Heating and cooling

Let your rooms ventilate. Open your doors and windows often, but only for short intervals. Windows placed in tilt position are poor air regulators, and this position increases the energy demand for heating your rooms.

Heating and cooling

The filters of your air conditioner need to be cleaned on regular basis. Your health will benefit from this practice, but also, the regular cleaning of your air conditioner can also help you save up to 15% electricity during the process of cooling and heating.

Heating and cooling

Do not let your windows be exposed to direct sunlight during summer.  In this manner, you will be able to cool down the rooms in your home or office. And vice versa, in winter, make sure that your windows are not covered during the winter so as to let sunlight in. In this manner, you will decrease the consumption of energy required to heat up your home or office.

Electronic appliances

Some electronic appliances consume electricity even when not used. That means, that your phone charger or your laptop or tablet charger still consume electricity even after fully charged. Therefore, the ideal solution would be to turn them off completely.

Electronic appliances

When not watching TV, simply turn off the TV. The average consumption of a colour TV in a stand-by mode is 73KWh.

Electronic appliances

When heating water, your water heater consumes large amounts of electricity. Therefore, the best practice would be to turn on your water heater only prior to using it. Be careful about the quantity of water you use, as water consumption also increases the overall energy consumption in your household.

Electronic appliances

When purchasing water heater, check the thermal insulation of the appliance.

Electronic appliances

Try to place your refrigerator in a room with lower environmental temperature. In this manner, the amount of electricity used to refrigerate your groceries will be lower.

Lighting

Turn on lights only in the rooms you actually use. If you exit a room for longer than 10 minutes, then do not forget to turn off the lights.

Lighting

Use energy efficient light bulbs designed to save electricity. A single energy-saving 20W light bulb lights a room with almost the same intensity as a 100W light bulb. The only difference you will notice will be the one in your electricity bill.

Lighting

LED light bulbs last up to 25% longer and they can help you save up to 80% more electricity to light your home or office.

Lighting

Use natural light throughout the day. This is a key factor for electricity savings in your home or office. By letting daylight in during the day, you can additionally reduce daytime electricity consumption.

Lighting

To light your yard, use lower voltage light bulbs, solar light bulbs or invest in motion activated light. In this way, you will efficiently light up your yard, and at the same time, you will decrease electricity consumption.

Smart lighting

LED smart lights are 75% more efficient than regular lights, they also have options for dimming and creation of automatic schedules for switching on and off with which you can save additional 40%

Smart thermostats

These devices offer the ability to monitor and adjust your home’s temperature even when you are away. They can be used to automatically turn down your heating and cooling when it’s not needed.

Smart plugs

Plug in any appliance you'd normally use in a wall outlet. Create switching on and off schedules for any appliance like electric heaters, lights, etc. Use the plug’s option for consumption monitoring to adjust usage habits for energy savings.

Complete smart home

Gradually upgrade your home with additional compatible smart devices. When synchronized these devices can achieve large savings and greater living comfort. Motion sensors, cameras, lighting plugs, thermostats, various home appliances all already are available on the market with smart options.

Energy Efficiency

Energy efficiency for your home

The energy is worth it - it should be saved! Have a look at the content form the latest energy efficiency campaign, meant for household customers. How to make a plan for energy saving, concrete advice for saving, tariff information, smart home and other useful data. 
Learn more

Energy efficiency for your business

Our expert team dealing with business customers can tailor several services to advance business energy efficiency. Ask for the services Energy Report, Energy Audit and Energy Management System here.
Learn more

New Energy

Electromobility with EVN

You own an electric car or business that would benefit from installing vehicle charging station? EVN offers you options to implement projects to encourage electromobility.
Learn more

Photovoltaic systems with EVN

Opt for voltaics for your home or business and get renewable energy to cover up to 40% of your annual electricity needs. EVN offers you customized turnkey services.
Learn more
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